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Frequently Asked Questions About Jaltest

Frequently Asked Questions About Jaltest


As a leading multi-brand vehicle diagnostic tool, Jaltest offers an extensive array of features tailored to meet the needs of technicians working on a variety of vehicle types, from trucks and buses to agricultural and marine machinery.

In our latest article, we answer the most frequently asked questions about Jaltest, providing insights into its capabilities, benefits, and practical applications to help you make the most of this advanced diagnostic technology. Whether you’re new to Jaltest or looking to deepen your understanding, this guide aims to equip you with the knowledge necessary to enhance your diagnostic processes and improve your vehicle maintenance operations.


Can I add more than one module to one kit/one computer?

Yes, with Jaltest you can have multiple modules on one PC – meaning you don’t need to carry around multiple pieces of equipment for working on different types of vehicles, just one PC and one link. Additionally, if you purchase multiple Jaltest modules, such as CV, OHW, MHE, AGV or Marine, you may be able to benefit from various multi-module deals also.


If I only work on trucks, do I have to buy the whole CV module or can I just buy the license for a specific vehicle type?

Yes! With Jaltest, licenses can be entirely tailored to your needs meaning that you can opt for, for example, just truck diagnostics or just van/LCV diagnostics, and you can even narrow it down further by purchasing the license just for a specific brand that you work on so you only pay for what you need.


Do you need Internet for Jaltest to work?

No, the majority of the Jaltest software can be accessed offline meaning you don’t need an Internet connection for general diagnostics such as connecting to the vehicle, reading fault code, test values, component locations etc, which is great if you’re mobile. What you will need an Internet connection for is some of the technical information, such as tightening torques, belt layouts. If it’s something you need, we do offer an LTE (4G) option for our Testpad which means you can put a SIM card in the Testpad and use mobile data to connect to the Internet or alternatively, many of our customers find it easy to hotspot off of their phone.


Will vehicles/data be removed in the future?

Unlike other tools, vehicles will never be removed in updates in Jaltest so if you’re working on older vehicles, you can have peace of mind knowing these vehicles and data won’t be removed.


Will Jaltest time out if you don’t pay the subscription?

No, if the license expires, it won’t time out – you can still use the software as a general diagnostics tool but you’ll lose access to some functionality such as expert mode, technical data and more, which is part of the reason why many choose Jaltest over other tools.

So it begs the question, if you’ve invested in the best multi-brand diagnostic tool available, would you really want to let it expire? The licence subscription ensures that you get the most out of your investment with access to new updates – ongoing development that adds new vehicles, new brands, new technical information, such as wiring diagrams, and importantly adding functionality to existing vehicles. It’s not just about getting new vehicles, it’s also strengthening what is already there.


Do I have to upgrade regularly?

No, as far as hardware goes, it’s incredibly futureproof. Jaltest only brings out a new model link when they absolutely have to (i.e there are new vehicles with new protocols so new physical hardware is required to interface with them). So it’s not the case that there’s a new product every year (like it is with phone companies!) If you buy the existing link, you can rest easy knowing it’ll last for many years.


How much are Jaltest license subscription fees?

Our license subscriptions are much less than any of our competitors. We actually discount it heavily for the UK market. And that’s the reason along with our amazing technical support, training and customers service, that many choose to transfer to us, highlighted by the fact that we have a 93% renewal rate. To find out how much, get in touch with us and we’ll be happy to assist and let you know our exact prices.


Speak to our friendly team today to learn more about Jaltest’s capabilities and order your diagnostic software.

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