Testimonials

With more than 180 service vans operating throughout the UK, and with contracts to support over 50 per cent of the UK’s grocery home delivery fleets, Pullman Fleet Services provides a service and repair facility for multiple marques, covering the full range of light and heavy commercial vehicles.

Since its adoption in 2012, Eclipse diagnostic equipment has been helping Pullman in their workshops to minimise vehicle downtime, reduce overall costs and boost efficiency.

Having recently equipped their service vans with Eclipse Testpad Extremes running Jaltest diagnostics software Maurizio Romano, operations director at Pullman, said: “The decision to extend our use of the Eclipse Testpad Extreme solution to our mobile fleet has now standardised equipment and capability output across our entire business.

This substantial investment further increases the effectiveness of our mobile network, upgrading our mobile operatives’ capabilities for repairs at both roadside and at customer premises.

He noted that Pullman had found Eclipse’s approach to be both “agile and responsive” in meeting its requirements. This included taking Pullman’s experiences and findings relating to the systems capabilities and incorporating them into the development programme, he said – resulting in improvements which have increased the equipment’s effectiveness, benefiting both the user and, ultimately, Pullman’s customers.

“We work with our LCV fleet customers to maintain high vehicle availability and continue to provide defect clinics through our mobile services offering to rectify defects at customer locations. This investment takes our diagnostic capability to the field and helps enormously in identifying and rectifying defects on vehicles that, if ignored, would result in higher vehicle downtime and operating costs for the customer.”

added Maurizio Romano - Pullman Fleet Services Operations Director

Pullman Fleet Services, 2015-09-11

TRUCK

“Our customers know we have the capability to diagnose problems on any vehicle in their fleet. They know they can trust us to be able to rectify them, wherever they are.”

says Director Richard Harnett

Mobile Auto Electrical Services, 2015-09-13

TRUCK

“We have more control over workshop costs and also more control over parts expenditure because unnecessary parts are less likely to be fitted.”

says Managing Director Tony Hill

Impact Group, 2015-09-02

BUS

“Workshop efficiency levels have risen, producing real opportunities to add revenue from external repair work.”

- Dan Ball, DJ Ball

DJ Ball,

TRUCK

“At least one of our customers has held on to a large vehicle maintenance contract as a direct result of the diagnostic services that we are able to provide for them using the Eclipse Testpad”

- Dave Hodge, Automotive Electrical

Automotive Electrical,

TRUCK
CAR

From day excursions to European holiday's, running out of multiple locations we needed a product that would provide us with the tools we needed to keep our large fleet on the road. Jaltest diagnostics along side the Eclipse technical support provides us with all the confidence we need.

Says - Scott Johnson

Johnson Bros. Tours / Redfern Travel,

TRUCK
BUS

"We have found the Jaltest diagnostic package from Eclipse gets to the root cause of the problem very quickly and easily, cutting down VOR times significantly and improving repair times with the help of Eclipse technical support".


Says - John Taylor - Director

P R Fleet Services,

TRUCK