Testimonial Sector: Off-Highway

CR Civil Engineering Ltd is an RSK Company, based in the East Midlands, specialising in Civil Engineering, Project Management and Construction Services.

CR Civil Engineering Ltd has a reputation of being one of the most trusted contractors. Having grown from a small team of four people and a transit van to a company with 220 employees, CR Civil Engineering Ltd are a favourite choice based in the Midlands serving the whole of the UK.

Andy Moore, Parts Co-ordinator, had this to say about their recent investment in Jaltest Diagnostics equipment from Eclipse:

“The Jaltest equipment saves us money and time investigating and diagnosing faults, both on the plant machinery and commercial vehicles. We will be able to avoid unnecessary dealer call outs. The support available at the end of the phone is very helpful to us, and something we have not had with previous equipment. The training was very informative and all our questions were answered.”

“Bywaters are a family-run waste and recycling company based in east London.

We run a mixed fleet of machines comprising of Liebherr and Volvo wheeled loaders, Liebherr wheeled and tracked material handlers, JCB telehandlers and Linde clamp trucks for bales.

I would estimate that already in the time we’ve had the Jalltest equipment we would have saved in excess of 7 to 10,000 pounds in dealer fees and downtime waiting for the dealer to turn up.

The best advantage gained is you have more control over when you can repair your machines with the issues you need diagnostic equipment for. The lads in the support department are excellent as well.”

CP Hire GB are a leading plant hire company, renting world-class construction equipment through a network of 10 depots. For the last 45 years, they’ve supported customers throughout the UK with first-class customer service through a highly trained and dedicated workforce.

They needed a multi-brand diagnostics solution that was up to the task of reducing downtime and reduce repair costs on their impressive fleet of machinery, such as excavators, dumpers, telehandlers and more. So naturally, Jaltest was the answer!

Paul Turner, National Service manager at CP Hire GB said this about working with Eclipse:

“Great service and support. The product ticks the boxes on all our requirements. Thanks, Louis and the team at Eclipse!”

They can now repair their fleet efficiently thanks to their Jaltest CV, OHW, AGV and MHE diagnostics package from Eclipse.

Furthermore, CP Hire has reported that, due to a reduction in downtime and being able to perform maintenance tasks themselves, the kit has “already paid for itself” just weeks after purchasing, avoiding hefty manufacturer callout fees.

“The tool we should have purchased years ago! Already working a treat for us. But without the training and support, these tools are no good – these guys provide the complete package, highly recommend it!”