CELEBRATING 17 YEARS
About us
Eclipse was founded in 2005 and is one of the largest suppliers of multi-brand diagnostic tools.
OUR MISSION
Eclipse set out to not only provide the best diagnostic tool available but the best support. After all, what good is a tool if you can't use it?
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ECLIPSE TECHNICAL SUPPORT
Above and beyond
When purchasing diagnostic products from Eclipse, our customers are reassured to know that we provide a dedicated telephone technical support service second to none.
Based at our headquarters in Derbyshire, our technical support team is comprised of both industry-trained vehicle technicians and IT experts so that whether you have a vehicle or IT query, we can help you.
So with Eclipse, you're not just buying a diagnostic product, you're getting the complete package - a partnership, where we're here to help you get your vehicles back on the road.
OUR HISTORY
Take a look through at how far we’ve come.
2005
Founded by Richard Parkin
With a wealth of experience in the diagnostics industry, Richard Parkin founded Eclipse with the aim to offer the best product and best support available.
2006
Testpad was introduced
The rugged Testpad tablet PC was introduced due to industry demand. The name still lives on today as the leading workshop tablet PC.
2010
Official partner of Jaltest
Eclipse was made the official distributor of Jaltest in the UK, officially becoming Jaltest UK.
2014
Upsized to new HQ
Due to growth, a rapidly expanding customer base and the need for a training facility, Eclipse moved to a new, bigger headquarters in Swadlincote.
2015
10 years of Eclipse
2015 marked our 10-year anniversary and we celebrated with the launch of our Total Eclipse packages.
2020
Testpad Extreme Pro
Our newest Testpad was released in 2020. With amazing feedback from our customers, it’s safe to say that it’s our best ever.
2021
New training centre
All of our training courses were moved to a bespoke training facility to keep up with the demand and facilitate more attendees.
TESTIMONIALS
What our customers have to say
“Jaltest saves us on dealer callout fees and having to buy multiple different types of diagnostic equipment. This saves downtime by diagnosing faults first time and gets machines back out on site working quicker.”
Luke Stevenson
Group Buyer, L Lynch
Luke Stevenson
Group Buyer, L Lynch
“Great service and support. The product ticks the boxes on all of our requirements. Thanks, Louis and the team at Eclipse!”
Paul Turner
National Service Manager, CP Hire GB
Paul Turner
National Service Manager, CP Hire GB
“The tool we should have purchased years ago! Already working a treat for us. But without training and support, these tools are no good. These guys provide the complete package, highly recommend it!”
Josh Firth
Director, Wide Range Services
Josh Firth
Director, Wide Range Services
“Great Product – we upgraded from the previous model. The Jaltest system is fast and easy to use on our entire fleet! Fantastic clear straightforward communications from John. Great technical, IT and general support from Eclipse. Highly recommended!”
Adam Dexter
Workshop Manager, Leicester Heavy Haulage
Adam Dexter
Workshop Manager, Leicester Heavy Haulage
“We have found the Jaltest diagnostic package from Eclipse gets to the root cause of the problem very quickly and easily, cutting down VOR times significantly and improving repair times with the help of Eclipse technical support.”
John Taylor
Director, P R Fleet Services
John Taylor
Director, P R Fleet Services
“The Jaltest equipment saves us money and time investigating and diagnosing faults, both on plant machinery and commercial vehicles, avoiding unnecessary dealer call outs. The support available at the end of the phone is very helpful to us.”
Andy Moore
Parts Co-ordinator, CR Civil Engineering
Andy Moore
Parts Co-ordinator, CR Civil Engineering
“We've been using Jaltest for several years now. It's been a lifesaver with reducing downtime and getting our vehicles back out the door. Jaltest works with every single vehicle we've got incredibly well.”
Joe Lewis
Managing Director, Alpine Travel
Joe Lewis
Managing Director, Alpine Travel
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